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November 15.2020
2 Minutes Read

How to Grow Your Business with Geofencing

Geofencing is one of those things that can sound intimidating if you don’t understand it. That happens with any new technology. It’s unknown and sounds vaguely expensive, and you might think that you need a lot of experience to figure out how to incorporate it into your marketing. 

 I get it. But geofencing is a strategy that I think small business owners should be using — and you can’t use it if you don’t understand how it works and have resources to help you implement it. 

With that in mind, here’s the breakdown of what geofencing is, how people use it, and the resources you need to grow your business with it. 

What is Geofencing? 

Geofencing is technology that draws a virtual fence around your business. You can specify the fenced area, which may be the shopping centre where your store is located, a parking lot or garage, or even a larger radius around your store. When customers enter the perimeter, they’ll receive a notification that provides an incentive to visit your store. 

 Geofencing is an enormously effective marketing tool. To give you an idea of just how big of a difference it can make, here are a few stats to chew on: 

  • 80% of shoppers say they are willing to receive location-based messages. 
  • Over 50% of consumers who receive a location-based notification from a store will visit the store. 
  • 72% of people who open the notification will follow through with a purchase if a CTA is included. 

 That last statistic is interesting because it indicates that you can benefit from geofencing even if you have an online store because some people may not visit the store, but they’ll make a purchase later. 

 You should also know that geofencing can be used in online marketing. In 2020, people are visiting brick-and-mortar stores less frequently due to the pandemic. However, you can use last year’s shopping information to geofence people online.  

Examples of Geofencing  

 A lot of big companies use geofencing and their success illustrates why it’s a marketing technique that’s worth your time and money. Here are some of my favourite examples. 

 The first is one that’s been used by both Starbucks and Dunkin’ Donuts. When people who have their apps come within a specified distance of one of their locations, they’ll receive a notification letting them know how close they are and offering a discount on their favourite drink. This option combines geofencing with personalization to great effect.  

 Cosmetics company Sephora uses geofencing in a smart and unique way. When a customer with their app enters a Sephora store, they receive a notification asking them if they want to use a “store companion.” The companion offers information about past purchases, recommended products, limited-time offers, and store events.  

 Finally, here’s an example that makes me laugh. Burger King used its app to send customers a notification to go to McDonald’s. That might seem crazy, but when users got within 600 feet of McDonald’s, they received an in-app coupon for a one-cent Whopper. 

As you can see, geofencing offers you the opportunity to interact with your customers in a way that’s useful to them and profitable for you — and even to have a little fun along the way! 

 Geofencing Resources to Use 

 The idea of figuring out how to target customers based on their location may seem like a complex one but it doesn’t need to be. There are two main options to consider: 

 Create an app for your business and include location with it. If you already have an app, you may have the ability to target customers locationally already. Set it up to send notifications within a certain radius of your store. 

  1. If you want to send an ad to every mobile user in the area, whether they have your app or not, you’ll need to partner with a company that specializes in mobile advertising. 

 The good thing about creating an app is that you can do it at a relatively low cost and let your customers know that if they download it, they’ll receive special deals and discounts they won’t get anywhere else. The chances are good that your regular customers will be happy to download your app. 

 If you decide to build an app, here are some resources you may want to try: 

  • OutSystems has an app builder that you can try for free. They claim to be able to cut app development time by up to 75%.  
  • Buildfire also has a free trial and has every function you can imagine available. 
  • Flutter is an open-source app builder that you can use for free. 
  • Radar is an app builder that’s specifically designed for geofencing. 

 You may opt for geofencing software instead. Here are some suggestions. 

 PlotProjRight moment marketing | Plot Projects | Plot Projectsects is a company that specializes in locational marketing. Their PlotProjects SDK can be added to an existing app or they can help you build an app from scratch with the geofencing capabilities you want. 

  • Herow is a privacy-first mobile solution that can help you optimize your locational marketing. In addition to tracking customer behavior, it provides statistics and analytics to help you refine your marketing. 
  • Pathsense offers a variety of geofencing modules that you can use to connect with both iOS and Android users via your app and other tools. 
  • HERE Location Based Services offers a full array of location-based services, including store mapping and geofencing. They offer an app builder as well. 

 The above geofencing options are all free although some offer premium options as well. What I hope you’ll take away from this is that you don’t need to spend a lot of money to get started with geofencing. It’s a low-cost and highly effective way to connect with your audience. 

If you’re someone who’s already used geofencing and wondering how to adapt it to online marketing, I suggest using your data first, to connect with your existing audience online and then, to create a lookalike audience. Doing so will help you connect with a new group of potential customers for your business. 

 Geofencing is one of those things I think is going to increase exponentially in the next five years. Now is a great time to implement it — and get a leg up on your competitors! 

 

Other articles in this issue;

Your 90 Day Post Covid Marketing Roadmap
How to Elevate Your Social Media in 2021
How to Create Content for Your Business That’s Worth Sharing… 101

Marketing Automation News Online Marketing

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Why Your Business Needs a Content Calendar 

Social media can sometimes feel like a shot in the dark for local business owners - believe us, we know. Although content marketing sometimes feels overwhelming, it is one of the most accessible tools for local businesses to promote products and services to an online audience.   Nowadays, people are more likely than ever before to find your business through social media channels. So, before they even see your website, they’re experiencing your brand on social media. Think of your content marketing as a virtual storefront for your business, giving your customers an online experience of your local storefront. But in addition to running a business, the upkeep of a virtual storefront can be just as exhausting. The time, resources, mental willpower, to do content marketing can take up a big portion of your day, every day. But wait…  There is a solution!  Developing a content calendar to implement your content strategy will completely revolutionize your approach to online marketing.  What is a Content Calendar? Your content includes anything from images, videos, stories, emails, blogs, and ads that you share online to build your virtual storefront. A content calendar takes all these essential elements of your engagement and transforms them into a calendar that tells you what to share, when to share it and where you will share it for your business.  A typical content calendar will assess a two to six-month overview of your content and develop a strategic implementation of the content to make your life easier. A content calendar will become a central tool in your marketing tool kit when it's done right.  Attracting customers is essential to successfully operating any local business, whether you run a restaurant, pet shop, or novelty comic bookstore. A content calendar can revolutionize your content marketing, saving you time, effort, money, and willpower.  Now, a content calendar may sound like a lot of time and effort that you don’t have to invest at this moment. But it actually makes creating content more straightforward while increasing the effectiveness of your outreach. Why should every local business be using a content calendar? There are, of course, many benefits to local businesses creating and using content plans, so let’s find out more. 1. Square Up Your Marketing Keeping track of your marketing strategy can be exhausting on top of your day-to-day job. Emails, blogs, social media posts, and more must be cohesive to achieve positive results for your business. Creating an entire overview with a content calendar means a few things for your business. A. Content that is more consistent in quality and easier to produce. B. It is simpler to develop content that overlaps, saving you time and guesswork on effective strategies.  Struggling to brainstorm ideas? Use SEMrush to spy on your competitors. The tool offers a wealth of other content-generating ideas, but sometimes it's easiest to garner inspiration from other businesses in your niche.  Of course, don’t go and steal their content word for word. But when you’re struggling for ideas on ways you can engage the same audience there’s nothing wrong with using the same strategies if they work.  2. Get Organized and Save time Set aside one to two days to plan your content marketing content in bulk for the next 2-6 months. Once it’s planned out, the rest of the time you just have to make sure you’re following the same strategy making tweaks here & there when needed.  A content calendar gives you a better perspective on the overall strategy you have for your business and helps you implement it with an organized approach.  3. 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Information and numbers remove the guesswork from content marketing and social media while you see results in your business.  What Does A Content Calendar Include? Now that you know the what, let’s jump into the how of creating a content calendar. Here’s a general guideline for figuring out what works the best for your business.  First things first, give your content a once over and audit everything. You can see your audience, what campaigns and posts are your best performers, and where there are gaps in your content strategy.  Your next step is to define goals from the information you gathered. Do you want to produce new leads? Direct readers to your website? Grow your number of Facebook followers? Setting out with a goal to work backward from will help you brainstorm better content more efficiently and quickly.  Next, you are going to create a template for your content calendar. Google Sheets is a free and straightforward tool to use. You’re going to decide on blog posts, social media platforms, and other forms of engagement that work well for your local business. Don’t like the idea of using Google Sheets? HubSpot offers a free downloadable template for excel that will make planning your content planner smooth and breezy. Trello is a content planning platform that offers a free option to help you content plan like the boss you are. It can be easier to develop a content calendar for one to two months to work out any bugs and keep on improving. With the important dates penciled in, fill in the gaps with a mixture of content that creates consistency for your small business.  Feeling a bit stretched thin to fill in all the gaps? Schedule in evergreen and prior content that is still relevant to your business. Unleash your creativity and invest some time into building your virtual storefront.  Facebook’s (now Meta) resources section has free and accessible resources that lay out all the aspects of planning and setting up a great content calendar in spectacular details. Go check it out! By utilizing some of the strategies and resources mentioned in this article you will save time, money, and effort by developing a content calendar that works for your local business. This will be a game-changer for local business owners who are doing content marketing in-house.   So, what are you waiting for? Instead of just shooting from the hip each week on social media - It's time to implement a content calendar to ensure you’re reaching and engaging with as much of your audience as you can.

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